Shipping policy
Processing Time Orders are processed within 1-3 business days after payment confirmation. You will receive a notification once your order has been dispatched.
Delivery Time We partner with trusted third-party fulfillment providers to deliver your orders. Please allow up to 10 business days for delivery after your order has been processed. Delivery times may vary depending on your location and the supplier fulfilling your order.
Shipping Costs Shipping costs are determined by our suppliers and may vary based on the product, supplier, and your delivery location. The applicable shipping cost will be displayed at checkout before you complete your purchase.
Order Tracking Once your order has shipped, you will receive a tracking number via email to monitor your delivery.
Delays While we strive to meet all delivery estimates, unforeseen circumstances such as customs delays, weather conditions, or high demand periods may occasionally cause delays. We appreciate your patience in such situations.
Multiple Shipments If your order contains items from different suppliers, they may arrive in separate packages at different times.
Contact Us If you have any questions about your order or delivery, please don't hesitate to contact us via shop@masonamara.com